Software Application Support Analyst

Posted 23 January by i4 Recruitment Ltd Ending soon

Software Application Support - Norwich, Norfolk - £22-24k plus package

We are looking to recruit on behalf of a successful Software House an experienced Application Support Analyst. responsible for:

First Line product, service and technical support via web chat, email or phone

Configuration and administration

Fault diagnosis and resolution

Product Training

Supporting commercial teams with technical input

Experience Required

Experience of software application support

Experience of working on multiple projects and managing multiple customers at the same time

Can identify original and innovative solutions to problems

Ability to undertake a broad mix of technical, operational, supplier management and client facing tasks

Experience with SQL

Scripting language experience preferred

Reference: 34292772

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