Could you help us to support someone experiencing a health and social care crisis?
Location: Caerphilly borough; neighbouring areas of Cardiff, Rhondda Cynon Taff, Merthyr Tydfil boroughs with easy access to Cardiff North (where the office is)
Commitment: This service operates Monday to Friday, 9am-5pm . Volunteers are asked to give at least 2 hours per week.Minimum Commitment of 10 months in the role.
Age: 18 years+
In 2020 the British Red Cross turns 150. It is thanks to all our supporters and volunteers that we have been able to provide health and social care support to people since 1870. Our volunteers provided health and social care support to people in the First and Second World war and continued providing these services in peace time and helped to create the NHS in 1948.
Today we continue to provide health and social care support through our Independent Living service that aims to support people experiencing a health crisis. From supporting people resettle into their homes after being discharged from hospital to supporting someone connect with others following a recent diagnosis of a long-term health condition. Help us continue our story by applying to volunteer with us today.
We are looking for volunteers who have the ability to show empathy, listen confidentially, be practical and a problem-solver, non-judgemental. Experience of supporting people with ill mental health is desirable but not essential.
What would I be doing?
You will be helping provide practical and emotional support to people. Every individual will need different support from us to help, below are some examples of what you might support with:
Practical support such as light shopping for someone who has been discharged from hospitalReconnecting people someone with their communities to help overcome lonelinessHelping someone connect with other organisations who can offer them support with their long-term health conditionMeeting up with some once a week for a number of weeks at a time to give them emotional and practical supportIdentifying local activities and services people you support can benefit from and, when necessary, go along with them so that they don't have to go on their ownGiving service users support and encouragement to start using services that can help themHelping service users their own decisions regarding their circumstances, health and wellbeingHelping them build confidenceTransporting them to an important appointment and facilitate initial access to support services or community activitiesHaving chats face-to face or over the phoneKeeping a detailed record of work undertaken Undertaking required trainingWorking as part of a team
If this is something that you feel you could support with we encourage you to submit your application form without delay to avoid disappointment, as this vacancy may be closed prior to the published closing date if we receive a sufficient number of completed applications.
"I'm showing compassion, empowering people, letting them know what help is out there, and helping them move forward." Lisa, Independent Living Volunteer
You will be contacted shortly by someone from our friendly recruitment team and successful applicants will be invited to a telephone interview, this will be an opportunity for us to find out more about you and for you to find out more about this role. Following this interview if we both agree to continue with recruitment, we will invite you to meet the team and take part in our induction training where you can find out more about what it is like to be a volunteer for the British Red Cross.
If there is anything you would like to find out more about prior to applying for the role we would love to hear from you, please email us at:
Connecting human kindness with human crisis
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