Snr Service Intro / Transition Manager / Leeds / I.T Tranformation

Posted 8 March by MRJ Recruitment Easy Apply

MRJ Recruitment are working with a Technology giant based in Leeds. Transforming their business through a modernisation of Core I.T Systems & Infrastructure, taking their business to a whole new world through a £140m investment into Technology.

The Role: Senior Service Introduction / Transition Manager

Following the recent appointment of a new Head of Service Management at one our most exciting clients in Leeds, we are currently recruiting for a key direct report. Forming part of his leadership team, you will play a key role in transforming an old school reactive function, into a modern proactive and innovative Service operation.


· The management of transition & Service introduction of all projects into live service

· Successfully managing costs as part of the transition, ensuring all costs are identified as part of the project with BAU costs covering a 5 year model

· Promoting a seamless approach to service transition covering policy, process & procedures

· Identify, manage and evaluate all services related to risks, impact and issues to new & existing issues

· Manage acceptance criteria as specified for; Service acceptance, operational, release and service readiness

Key Requirements:

· Acquire a proven track record in implementing IT change into a live environment

· Strong background in Service introduction and Transition within a complex and fast paced environment

· Possess the ability to manage diverse and challenging stakeholders

· Solid understanding of Project methodologies i.e.: Prince2 & ITIL Foundation


By no means will this be a smooth experience. This will be one of the biggest Technology transformations which not only Yorkshire but the North has seen in recent years. An opportunity for a forward thinking Service & Introduction professional to be at the forefront of an amazing journey.

*Salary up to £60k

*Bonus 12.5%

*Car allowance £6000

*Healthcare & many more benefits

Reference: 34638202

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