SME Sales Manager

Are you an experienced manager ready to take ownership of a growing sales team? Do you thrive in fast-paced, high-performance environments and know how to get the best out of people?

We are an award-winning Ecommerce software company seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This role is all about managing people, driving performance, and delivering results through your team.

As part of our Management Team you’ll play a pivotal role in shaping the future of our sales operations, coaching and developing a small team of BDMs, and helping them exceed their targets through structured support, clear processes, and motivational leadership.

We’re looking for someone who brings strong management experience and knows how to build, coach, and scale successful sales teams.

Key Responsibilities:

• Lead and manage a team of Business Development Managers (BDMs) focused on SME client acquisition
• Set clear goals, monitor performance, and hold regular 1:1s and team meetings.
• Drive accountability, motivation, and high standards across the team.
• Provide hands-on coaching and guidance to help your team improve their skills and close more deals.
• Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance.
• Provide regular updates and insights to senior leadership.
• Help streamline sales processes and improve the tools and resources the team uses.
• Any other relevant duties as requested which may support the team or wider business

Skills & Experience:

We want someone who thrives in a results-driven environment and knows how to bring out the best in others.

Successful candidates will have:

• Proven experience managing a team in a fast-paced sales or business development environment.
• Strong leadership and coaching skills – able to inspire, challenge, and support.
• Excellent organisational and communication abilities.
• A commercial mindset with a focus on performance and growth.
• Confidence in using CRM systems and reporting tools.

It would be a bonus if you also have:

• Experience in Ecommerce, SaaS, digital marketing or technology companies.
• A background working with retail sector clients.

Why Work for us?

Our friendly and approachable team are based in the Cobalt Business Park which has free parking onsite. Most of our team work full-time and our core business hours are 8am to 4pm Monday to Thursday with an early finish on Fridays. We pride ourselves on the family-first culture we have built and enjoy regular office fun days, bi-annual parties and awards and a very generous holiday allowance which grants staff 37 days of annual leave per year. Wellbeing is important to us which is why we have invested in a healthcare cash plan via Medicash for all staff alongside paid sick leave and enhanced maternity and paternity pay.

If you're ready to build and manage a successful sales team in a dynamic and growing tech company, we’d love to hear from you. Apply today and join the Shoptimised journey.

Please note: Our office will be closed until the 2nd January. All applications will be reviewed when we return. Thank you for your patience