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SLA04761 - Call Services Assistant Casual

SLA04761 - Call Services Assistant Casual

Posted 6 days ago by South Lanarkshire Council
Featured Ended
Job Description

Finance & Corporate Resources

Location: 24hrs Control Centre, Hamilton Business Unit, Pollock Avenue, Hamilton, ML3 9SZ   

Hours:     Casual as and when required (weekend working will be involved)

Duration: Casual as and when required

Finance & Corporate Resources require Call Services Assistants to join their 24 Hour Control Centre in Hamilton. 

You will contribute to the operation of the Council’s Emergency Response and Community Alarm Services, providing a call handling service utilising current communication and IT systems. 

Effective communication and interpersonal skills are essential along with the ability to display relevant IT skills. You will have the ability to work on your own initiative as well as being a team player. The ability to work shifts is essential. 


As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history etc.

As this post involves accessing the public services network, the preferred candidate will be subject to the Baseline Personnel Security Standards (BPSS).

The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made. 

Please refer to and click on Code of Practice for further information about the disclosure process and best practice. 

This is a casual position. Prior to making your application, please discuss your potential application with your current Line Manager. In the event that you are being considered for this post and taking on additional duties this will need to be agreed in advance. Please confirm you have discussed this application with your current Line Manager.

Applications online

Please note all correspondence with be sent to your email account.

South Lanarkshire Council are Equal Opportunities employees and encourage applications from all members of the community.   As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.  


Closing Date: Sunday 14 October 2018.

Reference: 36253736

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