Skin Spa Manager

Posted 6 April by CLARINS (U.K.) LIMITED

Ready to bring passion into your career?

Clarins is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we’re looking for a Skin Spa Manager based in John Lewis, Bluewater.

The role:

Playing a vital role, you’ll take ownership of the spa business in order to grow and develop occupancy and retail targets, on both an individual and store level.

What you’ll do:

  • Plan and organise the Spa workload with flexibility in order to ensure maximum productivity and customer experience
  • Focus on maximising opportunities through brand eventing, new launches and promotions whilst never losing focus on customer loyalty
  • Ensure accurate stock and sales levels are maintained within the Skin Spa and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
  • Establish a professional working relationship with each Skin Spa team member in order to assist them in their individual development
  • In the absence of either the business / assistant business manager take responsibility for the total account.

You are:

  • Passionate about skincare and beauty
  • A confident and articulate communicator
  • Customer-focused and results-oriented
  • Genuinely looking forward to new challenges

You have:

  • 2 Years background in a management role - ideally in a beauty or retail
  • NVQ3 or equivalent Beauty Therapy qualification
  • Significant experience in a Spa or Beauty Salon environment
  • Exceptional customer service skills
  • Proven ability of coaching and motivating a team
  • Excellent communication and analytical skills

We have:

  • 65 years of expertise in Beauty and Spa with our Clarins and My Blend brands
  • Distinctive, high-quality products and services
  • A longstanding commitment to social, economic and ecological initiatives
  • Growth opportunities
  • Learning & Development
  • An attractive compensation and benefits package

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

Required skills

  • Beauty
  • Customer Service
  • Management
  • Retail
  • Therapy

Application question

Do you hold an NVQ 2&3 (or equivalent) beauty therapy qualification?

Reference: 42406469

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