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Site Services Specialist

Posted 31 January by Ricoh UK Ltd Featured Ended
Site Services Specialist
Competitive salary + company benefits
Client Site - Manchester

With over 108,500 employees and offices in over 150 countries, Ricoh has built its excellent reputation by developing office automation solutions, enabling individuals and organisations to improve the quality and productivity of office communications in all corners of the world.

Right now, we have a requirement for an enthusiastic, efficient Site Services Specialist to work `client-side` at our client site based in Manchester. Here, you will be a key person providing and maintaining a high quality/customer focused document printing service. For this role, you will need to respond quickly to customer demands and ensure high levels of service are consistently achieved.

Ideally, you will have previous experience in this type of work, as it involves everything from booking in of work, reprographic production, scanning, binding, checking stock levels, packaging and ensuring delivery of completed work back to the clients. You will ensure that charging information is captured correctly and you will also be involved in helping solve operational problems and be able to carry out basic 1st line fixing on printers clearing paper jams , changing toners etc. Our print room equipment needs to be fully operational during contracted hours and all work should be complete within customer deadlines.

With a sound working knowledge of printers, black and white and colour copiers within the mid - very high volume production arenas, you will need good IT skills (Word, Excel, PowerPoint in particular), as well as impressive customer relationship and communication skills. You will also be a good team player, able to work on your own initiative, and have a flexible approach to your work. Good time management skills are a must, along with a reliable and responsible attitude.

This is a fast-paced role where good organisational skills and an unflappable nature are strongly recommended! The work is enjoyable and all-encompassing, giving you plenty of chance to interact with both Ricoh management and customers alike.

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is also a role where you can excel within a fast-paced environment and succeed within a great organisation. Are you the right candidate for this key position? If so, we welcome your application.

Ricoh have removed the disclosure of convictions box from their application process (ban the box - programmes/ban-box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check.

Reference: 34361566

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