Site Payments Analyst

Posted 19 October by IQVIA
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Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


Under supervision, provide routine accounting services to the business units and perform duties in accordance with Quintiles Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level Agreements (SLAs) (if applicable).


  • Input data accurately and within deadlines according to SOPs and Service Level Agreements (SLAs).

  • Contact employees and other departments as necessary to request missing information and update invalid data issues.

  • File appropriate documents.

  • Identify, track and report accounting data accurately and follow-up on routine issues flagging non standard issues to line manager.

  • Provide assistance to other team members including some guidance to junior team members, as required to ensure that the group meets all SLAs and targets.

  • Participate in teams handling various routine tasks within the accounting department.

  • Provide standard and ad hoc reports as needed.

  • Check that appropriate approvals are obtained for accounting purposes.

  • Flag problems with existing procedures and systems and make suggestions for improvements.

  • Perform other duties as assigned.

All responsibilities are essential job functions unless noted as nonessential (N).


  • Knowledge of Peoplesoft Finance modules.

  • Knowledge of Microsoft Office applications.

  • Attention to detail.

  • Accurate and efficient data entry skills.

  • Ability to prioritise own workloads to meet deadlines.

  • Ability to establish and maintain effective working relationships with co-workers and managers.


High School diploma with 4 years’ Finance experience; or equivalent combination of education, training and experience.


  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech.

  • Extensive use of keyboard requiring repetitive motion of fingers.

  • Regular sitting for extended periods of time.

  • May require occasional travel.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite

We are part of the investigator payments group in EMEA - IPA are part of a global team in Asia and North America. Our purpose is to ensure we pay our investigator sites on time, accurately and as efficiently as possible. We are measured on our payment cycle times and work closely with various stakeholders who can influence the end to end process.


Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with Quintiles Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).


Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.

Highlighting aged invoices and financial risks - give reasons why for any delays

Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets

Project reconciliations

Payment cycle target trending - ensuring the studies are meeting the target for each step in the payment cycle

Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken

Track and report metric data flagging nonstandard issues to project teams / line manager

Provide assistance to other team members as required, to ensure the group meets targets.

Check that appropriate approvals are obtained for set up and payment process.

Provide support and participate in teams handling various routine tasks.

Provide standard reports and run KPI for the project teams

Perform other duties as assigned.

File appropriate documents.

Previous experience in systems would be an advantage however full training will be provided to the right candidate


Good Analytical skills to interrupt data/metrics and drive actions

Strong organisational skills

Ability to work within procedures

Ability to work within deadlines/under pressure

Able to resolve problems

High level of accuracy

Strong communication skills both written and verbal

Knowledge of Microsoft Office applications

Attention to detail

Strong team player

Not afraid to take responsibility and lead by example

Good quality IT technical skills will be required to learn the Siebel system in use


High School diploma with 3 years’ experience; or equivalent education, training and experience.

Required skills

  • Accountancy
  • Accounting
  • Finance
  • Financial Services

Reference: 36403630

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