Site Manager for UK, Ireland & Canada - Online Gaming - Gibraltar

Salary: Competitive + Relocation Assistance + Bonus + Healthcare

12 month contract (maternity cover)

Our client, an innovative Gibraltar based company with a fantastic working culture, are currently recruiting for a Site Manager for UK, Ireland & Canada. This role’s primary responsibility is managing the following platforms: Website, mobile and app, for the following market territories:

UK, IE, com/en, com/ca. The role’s secondary responsibilities include the contact strategy, message content and customer insight gathering for outbound communications via our mobile, app and website.

This exciting Site Manager for UK, Ireland & Canada role will see the successful candidate take on challenges and responsibilities such as:

  • Manage and localise domains and App offers, content & promotional messaging
  • Work with the country managers to ensure competitive pricing to find the right balance between competitiveness and profitability
  • Ensure all content, offers and creatives are accurate and engaging to drive sales and player engagement
  • Effective management and pro-active updates of creative, content and promotional messaging
  • Implementation of propositions and positioning creatives and site adjustments aligned to the strategy
  • Site asset implementation and quality checks of assets, including stage, site banners and content-blocks. Undertake swift resolution where issues are spotted
  • Visibility of product roadmap: new features and lotteries
  • Support new website launches. For example, Canada
  • Incident management resolution when assigned a ticket — 24 hours’ turnaround
  • Responsible for day-to-day site updates / bug fixes
  • Launches and campaigns
  • Liaise with CRM ops and site ops for implementation of site assets
  • Driving & contributing to the customer lifecycle working with the CRM team
  • Working with Marketing team to understand performance measurement and improve where possible
  • Working with the CRM team to ensure site assets match that the marketing communications
  • Ensure compliant site and if any issues found these are reported within the same day to Legal & UKMD, & CCO
  • Address with Compliance with Central teams any knowledge gaps or non-compliance incidents - target retrain within 1 week

If this is the kind of opportunity you have been looking for then you will need the following commercial skills and attributes:

  • Understanding of CRM and retention marketing communications
  • Project management to support site, campaigns and ad-hoc projects
  • Numerical skills - Excel basic
  • Track record for getting thing done
  • Think outside the box for new ideas and solutions
  • Able to work across different departments

Based in Gibraltar, not only is this a fantastic career opportunity, it is also a chance to experience a great lifestyle in a location with over 300 days’ sunshine per year! For further information regarding relocating to Gibraltar/Southern Spain and working in the online gaming industry, please have a look at our YouTubevideo: [Relocation to Gibraltar and working in the Online Gaming industry] youtubeDOTcom/watch?v=xj1f92a2ksU

So, if you are looking for this exciting position, and want to work for an industry leader in the sun, look no further and send your CV to Castle Hill Recruitment, or apply here on Reed.

If you have any further questions regarding working in Gibraltar, and living in Gibraltar / Southern Spain then please contact us.

Required skills

  • Customer Insight
  • Performance Measurement
  • Country Managers
  • Online Gaming
  • Roadmap

Reference: 34401322

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