Showroom Manager

Posted 1 February by Reed Featured Ending soon
My International client who pride themselves on their Customer service, are currently seeking a Showroom Manager to join their growing business.
The purpose of the role is to fully manage and develop a busy showroom environment, inspiring customers, delivering an exceptional standard of customer service, and ultimately generating leads.

Please note the working hours are 40 hours Monday – Sunday and the candidate would need to be flexible to accommodate some weekends.

Main duties to include:

• Work with the Head of Customer Service to define and execute the strategy for the Showroom.
• Maximise the contribution of the Showroom to the business by generating and managing sales opportunities.
• Promote and nurture a consultative sales approach with consumers.
• Implement and maintain contact with local retailers to ensure we are working in partnership with them to meet consumer needs and maximise sales opportunities.
• Control the showroom charter with retailers linked to receive showroom leads through visits, calls and invites into the Showroom.
• Develop and execute a marketing plan to grow visitor numbers and promote awareness of the Showroom.
• Identify and implement continuous improvements to the approach in the Showroom with the aim of enhancing the consumer experience and increasing sales opportunities.
• Ensure the Showroom team always have up to date knowledge of our products.
• Ensure individual team members have clear objectives and development plans and that the necessary training and help is provided in order to meet their objectives.

The ideal candidate will have:

• Excellent customer service skills
• Experience of managing and leading a team of people within a sales environment.
• Proven sales, marketing and project management skills.
• Passionate about delivering excellent customer service.
• Proficient in Microsoft Word, Excel, PowerPoint, Projects, Photoshop basic.
• Full clean driving licence

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Do you have experience managing & leading a team within a sales environment?
Do you have excellent customer service skills?
Do you drive?
Are you flexible to work 5 out of 7 days, including weekends.?

Reference: 34274416

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