Shipping & Customer Care Coordinator

Posted 6 April by Reed Procurement & Supply Chain Featured
Functional Skills

•PC Literate – including working ability with Excel, good customer care and telephone manner.

•Taking and Making bookings, handling air waybills and other shipping docs

•Previous experience in logistics (airfreight & shipping) and customer service is required.

•Previous experience of working with SAP is an advantage but not essential

Critical Behaviours

•Self-motivation to drive results

•Interpersonal skills

•Strong analytical skills

•Initiative and flexibility

•Customer focused and service orientated

•Close attention to detail Key Competencies

•Equally comfortable as a team player or working alone

•Quality focused, focus on adhering to the standards

•Strong and effective communicator

· Experience in logistics desirable.

· Ideally has a clean driving license.

· Good telephone manner.

· Customer-centric

6-8 people in the whole office

· Will be reporting to the Operations Director.

Hours are  Mon - Fri 9am-6pm (Bonus and pension available)

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Good customer care and telephone manner?
Logistics export bookings experience?
IT savvy and team player?

Reference: 34842911

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