Shared Service Administrator

Posted 9 April by Contechs Consulting Ltd

A leading Automotive OEM is currently seeking highly experienced Shared Service Administrator to work in their Warwickshire location.

Position Description:

  • The Shared Services Administrator handles valuable and sensitive purchasing data in a timely fashion to enable fundamental Purchasing processes to happen in a timely fashion, working against strict SLAs to meet our customers’ needs
  • Provide administrative support in the entry, manipulation and reporting of data into relevant purchasing systems regarding supplier registration and on boarding
  • Manage supplier registration/on boarding queries through to resolution and co-manage generic team mailboxes as instructed responding to / resolving customer queries in a timely manner
  • Process data in a timely and accurate fashion within relevant purchasing systems and chase up requests which contain incomplete data from the requester
  • Complete metrics trackers and run reports on activity levels and status
  • Identify minor process improvements and document new operating procedures as directed
  • Support any minute taking and logging of actions for meetings where required

Skills Required:

  • Minimum 1 year in a customer service role where meeting SLAs was key
  • Proven data accuracy skills
  • Good communication skills

Experience Required:

  • Track record of successful customer service ¿ minimum one year, with proven ability to work to strict deadlines in a metrics driven environment
  • Competent user of MS Office: Word, PowerPoint and particularly Excel
  • Proven data accuracy skills and an eye for detail, experience in running transactional purchasing processes and tools efficiently and maintaining compliance with policies and procedures
  • Good team player, supportive of other colleagues and willing to take on new tasks to help the team cope with peaks in workload across Shared Services
  • Self-motivated, uses initiative and problem solver, focussed on delivering results
  • Able to deliver quality and consistency in a complex, highly demanding environment

Experience Preferred:

  • Preferred awareness of SAP (working knowledge is an advantage)
  • Minimum of intermediate Excel and PowerPoint skills
  • Ability to highlight process improvements
  • Desirable:
  • Good communication skills
  • Able to work collaboratively and alone
  • Resilient and enthusiastic, an individual able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs

Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK

If you think you have what it takes to fulfill the role, we want to hear from you now.

Application questions

Do you have minimum 1 years experience within a customer service role?
Are you proficient in all Microsoft Packages inc Word and Excel?

Reference: 34857537

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