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Services Director

Posted 26 February by Pro Group - RNIB Easy Apply Ended

Job Level Cluster: Leadership, Strategy and Direction

Salary: c.£100,000 per annum depending on experience
Closing Date:
Midnight on Sunday 11 March 2018

Working for RNIB means working for one of the UK's biggest charities. They are looking for an outstanding customer-focused operations leader to join their Executive Board in the new role of Services Director, leading their UK-wide services for the two million people living with sight loss in the UK today.

You'll lead the National Sight Loss Advice Service including specialist support, covering all service delivery via digital, telephone and face-to-face channels including within hospital eye clinics.

As a pivotal member of the leadership team you'll deliver services and solutions for people across the world that make content, products, services and environments useable and accessible.

Your demonstrable experience in leading, developing, planning and adapting operationally led changes will be crucial to your success in the role.

In the role you'll strategically develop, build and maintain relationships with commercial income generating customers both Business to Customer (B2C) and Business to Business (B2B), creating long-term, multi-strand strategic business alliances.

Whatever your sector background, you'll bring a successful track record of delivering service innovation in a customer-driven global environment.

Values driven with the ability to engage and empower a broad range of stakeholders, you'll be highly motivated by the opportunity RNIB offers to make a difference to people's lives.

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

  • 26 days holiday per year (plus bank holidays), which increase with service.
  • Excellent pension schemes

To apply for this great opportunity, please submit your CV to quoting RNIB. Call Claire Stradling at Pro Recruitment on , or for further information and the candidate pack.

RNIB is working exclusively with Pro-Group on this role. Any speculative applications from agencies will be forwarded to Pro-Group as the retained partner recruiter.

The Royal National Institute of Blind People are there for everyone affected by sight loss. Working for them means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

The closing date for applications is midnight on the 11 March 2018.

First Stage Interviews will take place on week commencing 19 March 2018.

Second Stage Interviews will take place on week commencing 2 April 2018.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

The Pro-Recruitment Group consists of four distinct brands: ProTax, ProLegal, ProFinance and ProHR

Required skills

  • Services Director
  • Charity and Not for Profit

Reference: 34555595

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