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Services Administrator

Posted 5 February by Shelter Ended

Services Administrator

£18,007-£18,958 pa plus excellent benefits

Fixed term contract until February 2019

Liverpool

Closing date: 18 February 2018 (at 11.30 pm)

We’re looking for a self-motivated individual with office administration experience to join us as a Services Administrator and provide the support we need to help us deliver an effective local service.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Our Merseyside hub provides advice, support and guidanceon housing, debt and welfare benefits to people in housing need across Merseyside from our Liverpool city centre office. Join us, and you could soon be putting your office admin skills and experience to great use within our friendly professional team.

About the role
We’ll rely on you to provide a variety of administration support such as file maintenance, photocopying, typing and scanning, answering the telephone, dealing with queries, handling the mail etc.You’ll also have responsibility for designing and developing office systems and processes, booking staff travel and accommodation, organising user involvement events and lots more besides. Helping front line staff with case administration, assisting the Service Manager with ad hoc projects and seeing that our office equipment is properly maintained - all are aspects of this interesting, varied and vital role.

About you

You’ll need a proven track record of providing administrative support within a customer-facing environment. We’ll also expect you to have good typing skills (minimum 50 wpm) and proficiency using Microsoft Office applications such as Word, Excel, email and the internet. A proactive and collaborative approach is important too, as is the ability to apply creative thinking and introduce new ideas and processes. And, when it comes to communicating with people at all levels and building great working relation ships, again, you have what it takes.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

For further information about the role and the benefits of working for Shelter please visit our website.

Shelter is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Reference: 34399594

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