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Service & Network Administrator

Posted 5 January by 360 Resourcing Solutions Ended

Our client has an exciting opportunity for a Service & Network Administrator to join the team based in Bournemouth. You will be on a full time permanent contract, working 37.5 hours per week, with a highly competitive salary of £19,000 - £22,000 per annum DOE.

Hours of work are 9.00am - 6.00pm Mon- Thursday and 9.00am – 3.00pm Friday so you get to have an extended weekend.

Responsibilities and Duties as their Service & Network Administrator

This is a brilliant opportunity for a multi-skilled individual to join a growing dynamic company based in central Bournemouth. As their Service & Network Administrator you will be an integral part of the business to ensure successful growth and will co-ordinate live projects, ensuring that the best customer experience is the result. This role is ideal for an individual with excellent organisation and communication skills. You will also:

- Assist with the development of our nationwide boiler servicing network

- Managing boiler service database, the contractor network and liaising with clients

- Dealing with telephone queries

- Complaint handling to resolution

- General Admin e.g. updating spreadsheets, organising appointments between our customers and our service contractors, checking email, managing calendars

- Financial Admin – Processing sales and invoices received for payment

- Collating figures and printing reports for meetings

- Updating and maintaining internal databases

- Scanning, filing and shredding documents

Skills, Knowledge and Experience needed to become their Service & Network Administrator

- Good computer skills including use of Microsoft Word, Excel and Outlook using online tools to assist tasks.

- Excellent telephone manner

- Ability to work as an individual as well as demonstrating ability to be a good team player

- Motivated

- Diligent and methodical

- Excellent organisation skills

- Be confident and have initiative to make decisions

- Outstanding negotiation skills

- Have exceptional written and communication skills

- Desire to solve problems and overcome obstacles

- A consistent, reliable, flexible manner and good time keeper

- Previous experience as a senior administrator or within an office environment

The Rewards you will receive as their Service & Network Administrator

They offer a benefits package that recognises and rewards hard work. They’ll give you:

- Free hot and cold drinks

- Pension Contribution Plan

- 20 days' holiday increasing annually up to a max of 30 days plus Bank Holidays

- A List card for great discounts at shops, restaurants, cinema etc

- No weekend working

- Bi annual pay review

If you feel you are the right candidate for the role as their Service & Network Administrator then please click ‘apply’ now! They’d love to hear from you!

Reference: 34144574

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