Location: North Manchester
Salary: £30,000 Basic £55,000+ OTE Uncapped
You will already have experienced the cut and thrust of managing a busy Service Team within a main dealership. You will have a proven background as a Service Advisor, and managing a team. You will have an understanding of face to face customer service, and the importance of delivering vehicles back to customers within agreed timeframes. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians.
- Previous experience as a Service Manager would be ideal, but a senior Service Advisor looking for the next step would also be considered.
- A good knowledge of Kerridge
- A proven focus on CSI
- A full and valid UK driving license
- A strong communicator
- An excellent customer friendly manner
About the dealership:
This volume franchised main dealership has an incredible customer base and consequently is extremely busy. The highly motivated service team is close-knit and has become extremely efficient under strong leadership meeting CSI and profit targets.
- £30,000 (OTE £55,000)
- Significant opportunity to advance your career
- Fast growing group
If this sounds like the role for you and would like to know more, please call Laura at Icognia or to apply and we’ll get back to you within 48 hours. Thanks for looking at this role.
- Customer Service
- Organisational Skills