SERVICE MANAGER

Posted 15 March by Prima Ardelle - NORWICH

ARE YOU AN AUTOMOTIVE SERVICE MANAGER OR A SENIOR SERVICE ADVISOR LOOKING TO TAKE THE NEXT STEP IN YOUR CAREER?

OPPORTUNITY TO WORK WITH AN ESTABLISHED TEAM IN A BUSY SERVICE DEPARTMENT IN KINGS LYNN!

BASIC UP TO £30,000 TO £36,000 D.O.E WITH O.T.E OF £50,000

My client is looking for a Service Manager to join their well established and successful team in KING'S LYNN. My client is keen to find someone who can hit the ground running, so it is important that you have experience at Service Manager level, or Senior Service Advisor level.

Responsibilities

  • Oversee and manage all staff on a day to day basis that work within the Service department - Service Advisors and Vehicle Technicians
  • Conduct performance reviews with your team, regularly, to enable them to develop and reach their potential
  • Ensure the department is running effectively and profitably
  • Lead by example, and motivate your team, to upsell service plans and additional work where it is appropriate
  • Handling customer queries and complaints, over the phone and face to face, in a professional and understanding manner

Key skills required

  • Previous Service Manager or Senior Service Advisor experience
  • Understanding of Kerridge
  • Excellent customer service skills
  • Managing people

This is a fantastic opportunity to work for a dealership that is well established in the local area. If you are feeling undervalued where you are, or are looking to take the next step in your career - this could be the ideal move for you.

I AM SHORTLISTING NOW FOR THIS VACANCY - DON'T DELAY, APPLY TODAY!

Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.

Required skills

  • Customer Service
  • Management
  • Motor Vehicle
  • Servicing
  • KPI Reports

Application questions

ARE YOU EXPERIENCED IN AFTER SALES?
ARE YOU FAMILIAR WITH A MAIN DEALER WORKSHOP?
ARE YOU USED TO WORKING TO TARGETS?

Reference: 34390660

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