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Service Manager - Children and Families Hub - Colchester

Posted 5 April by Capita Managed Services Ended

Service Manager - Children and Families Hub
Salary from £57,000 - £65,000 per annum

Full time contract - 37 hours a week

Interviews have been scheduled for the week commencing 23rd April.

We're serious about social work at Essex County Council. It's demanding, it's complex, but it's also hugely fulfilling. Here you'll have time to be the Service Manager you always wanted to be, achieving change for our most vulnerable children and families through direct relationship-based social work practice. You'll work collaboratively with other agencies and partners to ensure that we provide the right response at the right time to every child and family receiving services.

Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and compassion; promoting development and wellbeing of children, young people and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers and enable children and young people to look forward to a brighter future.

We are looking to build on the well-earned achievements of our teams, and the families they work with. In this role, you will harness that momentum and lead our teams as we seek to deliver better outcomes for our community. This is an opportunity to shape the direction of children's social work in Essex. You'll have an immediate impact on the way our teams think and communicate - but you'll also have a lasting impact on future generations of Essex residents. From the small details, to the big picture, you will be a guiding force for staff and families alike.

You'll lead the children and families hub, which is the single point of access to both Children and Families and family solutions. The hub is the countywide 'front door' to children's social care and is made up of family advisors and social workers who act as the first point of contact for members of the public and professionals to raise concerns about the welfare and safety of children in Essex. The children and families hub considers all information and ensure they provide thorough advice, sign-posting or referring the child and family to the service they need.

  • A recognised social work qualification (i.e. Diploma, Degree or Masters in Social Work, CQSW, CSS or equivalent) with current registration with the Health and Care Professions Council (HCPC).
  • Evidence of continuing professional development, aligned to any relevant Professional Competency/Capability frameworks or Knowledge & Skills Statements.
  • Ability to work collaboratively with internal and external partners and stakeholders, demonstrating breadth of thinking across social care, partners, the wider council and the system as a whole.
  • Significant experience within a social care setting, with a deep understanding of current social care issues and implications for delivery at local level.
  • Strong leadership and behavioural skills with the ability to focus on results forging a highly performing and motivated team from diverse backgrounds to achieve objectives.

The role requires you to be mobile throughout a wide operational area including travelling around the county of Essex. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Qualification certificates must be brought to interview.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please visit:

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please use the following link:

Please note ECC regularly reviews its reward and benefits

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

To request a full job profile please email

For an informal discussion about this post please call Nicky O'Shaughnessy on /

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Reference: 34834929

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