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Service Desk Team Leader - East Midlands, £38K, + bens

Posted 21 February by Maclean Moore Consulting Easy Apply Ended

Leading fashion retailer, with a reputation for quality and stores across the UK, has a vacancy for a Service Desk Team Leaderto manage, support, and develop the service desk team members.

Working within the Service Desk team, the successful Service Desk Team Leader will be responsible for application/software fixes, tuning, performance monitoring, troubleshooting, deployments, support, documentation of processes, and procedures for the administration and maintenance of all supported environments.

This is a Critical position for the business and as such, the successful Service Desk Team Leader must have experience in:

  • Managing a service desk team of at least 2 people(ESSENTIAL)
  • MS Office 365, SharePoint, Windows 7/10(ESSENTIAL)
  • Practical use and knowledge of ITSM Tool’s, MDM Solutions, and Backups/Restore (ESSENTIAL)
  • Remote Support tools, SCCM. Active Directory/MS Exchange 2010 (ESSENTIAL)
  • EPOS systems (DESIRABLE)

If you have experience of Service Desk Team Leadership and want to work for one of the Leading fashion retailers, please get in touch for a prompt response.

Reference: 34529832

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