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Service Desk Support Analyst - Shoreditch - £25k - ASAP

Posted 6 March by Huntress Easy Apply Ended

Service Desk Support Analyst - Shoreditch - £25k - ASAP

My client is a multi-award-winning solutions integrator of unified communications and document management services. They are highly recognised within their industry and are looking to take for an experienced Service Desk Support Analyst to join their team:

Responsibilities:

  • Manage all incoming calls and emails
  • Provide 1st line support and 1st contact resolutions
  • Ensure all calls are logged on the CRM system
  • Work towards SLA targets

Requirements:

  • Must be highly customer focused
  • Previous experience in either IT or telecoms service desk
  • Fantastic Microsoft Office Skills

Desirable skills:

  • Previous Microsoft Dynamics CRM
  • Previous Mobile Support
  • Experience providing MDS Support
  • Knowledge of Avaya/Mitel

If you feel you would be suitable and interested in this position, then please do not hesitate to contact

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Reference: 34616774

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