Service Desk Manager

Service Desk Manager
Require in Oxford
Salary DOE
OTE Up too £31,000

Hours of Work:
Monday to Friday 8am – 6pm
1 in 2 Saturdays 8am – 1pm

Key Objectives:
To ensure the highest level of customer care and satisfaction at all times
To liase with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
To maximise service profitability through the use of professional sales techniques
To maximise customer awareness of all available retailer services
To maximise service profitability through the use of professional sales techniques
To maximise customer awareness of all available retailer services
To ensure highest level of customer care and satisfaction at all times
To maintain excellent standards of departmental administration
To help retailer to achieve industry-leading standards of process efficiency
Applicant requirements:

You must have previous experience in a similar role within the motor trade
You must be a good communicator and have excellent customer satisfaction skills
You must be efficient, organised and flexible
You must have a full, valid driving licence with no more than 3 points

Pay and Benefits:
On target earnings ranging up to £31,000
Company Pension scheme
You will receive 29 days holiday (Including Bank Holidays) which with 3 years’ service increases to 32 days
Progression opportunities within the Company.
Immediate start available

For more information on this Service Desk Manager vacancy in Oxford, please contact Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS17897

Follow us on Twitter to see our latest vacancies first! @progressrecruit

Motor Trade | Automotive | Jobs | Cars & Vehicles | Dealership | Franchise | Service & Aftersales | Service Reception | Customer Service | Service Advisor | Oxford

Application question

Do you have a Full UK Driving license?

Reference: 35824987

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job