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Service Desk Engineer

Posted 7 March by Michael Bailey Associates Ended

IT Service Desk Analyst / 1st & 2nd line Helpdesk Support

IT Service Desk Analyst - urgently required to work in Woking - You will be responsible for 1st & 2nd Line Support

The ideal candidate will have previous experience providing Service Desk/Helpdesk/Desktop/1st & 2nd Line support with excellent client facing / customer support skills. Knowledge of Core Microsoft Windows Desktop Technologies MS Windows 7 Professional, MS Office / 365, Active Directory, MS Exchange 2007, SCCM, Citrix, LAN/WAN Networking, TCP/IP, DNS, DHCP and working on Sostenuto/ Service Now or similar call logging system.

MCP/MCSE/MCDST qualification or would be a distinct advantage.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Required skills

  • Citrix
  • ITIL
  • 1st Line Support
  • Office 365.

Reference: 34630428

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