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Service Desk Coordinator

Posted 4 January by Hays Specialist Recruitment Limited Ended

Service Desk Coordinator Role Based in Wigston paying between £16,500 - £17,500 depending on experience

Your new company
Your new company are a well-known, well established business in Wigston. They are now looking for a Service Desk Coordinator to join their existing team

Your new role
You will be answering calls from clients and logging call details accurately, scheduling engineers to attend call outs as well as solving queries. You will have constant communication with clients to keep them updated regarding the call out. You will ensure that reports are updated daily and log engineers holidays.

What you'll need to succeed
To be considered for the service desk coordinator job you will have an excellent telephone manner, be able to build strong relationships with customers and clients, have strong administration experience as well as great attention to detail. You will need a high degree of computer literacy and numeric skills and be a competent user of all Microsoft applications. You will also be required to hold a full driving licence.

What you'll get in return
To be considered for the service desk coordinator job you will have an excellent telephone manner, be able to build strong relationships with customers and clients, have strong administration experience as well as great attention to detail. You will need a high degree of computer literacy and numeric skills and be a competent user of all Microsoft applications. You will also be required to hold a full driving licence.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 34133799

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