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Service Desk Advisor

Service Desk Advisor

Posted 6 April by Redwood Search Easy Apply Featured Ended
Service Desk Advisor
Bromsgrove
£15,100 - £17,000 per annum
Monday to Friday -  37 hours per week

Our client is looking to recruit passionate, dedicated & enthusiastic customer service advisors to join their rapidly growing business within Bromsgrove.

We are looking for enthusiastic candidates who thrive on providing excellent customer service from start to finish.

The role -

•           Inbound customer service.

•           Receiving customer enquiries over the telephone & via email.

•           Technical queries & enquiries.

•           Offer excellent customer support.

•           Liaising with engineers.

•           Log accurate data against CRM system.

•           Outbound calls follow up calls to customers & suppliers.

•           General Administration duties when required.

•           Diary management. 

Person specification -

•           Excellent Customer Service, Call Centre & Administration experience. 

•           Excellent telephone manner and able to communicate effectively across all levels.

•           Must have excellent accuracy & attention to detail.

•           Excellent communication skills - able to deal with requests for product support, orders and  complaints.

•           Self-motivated & resilient with a positive outlook and willing to rise to the challenge.

•           Must drive due to location – Essential.

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!

Reference: 34842322

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