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Service Delivery Manager

Posted 6 April by Greater Anglia Featured Ended

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Service Delivery Manager

Main Duties:

We have an excellent opportunity within our Engineering department in Ilford for a Service Delivery Manager. Reporting to the Senior Production Manager, you will be part of a close team, working a 24/7 roster, running all service delivery activities. With both in house and sub-contracted maintenance of over 1200 coaches, this role will be challenging and rewarding. You will be the Engineering Manager on shift, planning the throughput of trains on depot, controlling restrictions and Technical repairs. You will also manage yard and shunting operations to ensure each departure leaves the depot, safe, reliable and immaculately presented.

What we are looking for:

You will need to have excellent organisational skills, extensive experience in the maintenance of large fleets and a recognised Engineering qualification to HNC or above. Extensive Engineering maintenance skills is beneficial, as well as excellent team working and the ability to act logically in a challenging environment.

If you can meet the requirements of the role and have a passion for delivering the very best product to our customer, apply now.

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

· Genuine … be welcoming, customer-centric and respectful

· Professional… be solution-oriented, accountable and delivering to promises

· Proactive … be progressive, innovative and decisive

· Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!

Reference: 34849181

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