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Service Delivery Manager

Posted 24 January by Advantage Resourcing Ended
Service Delivery Manager - 12 month fixed term - London

Advantage Resourcing is seeking candidates to apply for a Service Delivery Manager role. This will be an initial fixed term role with a view to move to permanent, working in London (Westminster) but may be required to work on other UK Government sites within London. This role will be working with a consultancy, assigned to a UK Government contract for the duration of the contract. The client is currently considering candidates at different salaries for this role and you will receive company benefits for the assignment.
The Service Delivery Manager we control business operations. You will have excellent people skills, business acumen and exemplary work ethics, to work in a fast paced and changing environment, with a flexible and can-do attitude.

Key Responsibilities of the role will include

*Contract and client management
*Operational management of service delivery activities
*Team Management
*Key relationships

Key Targets include:

*Contract and SLA measures are met or exceeded
*Provide a timely and appropriate response to requests for information
*Build a strong culture of team work and leadership across the service
*Successfully develop a close and productive relationship with PFMO team and PF stakeholders

Knowledge, Skills and Attributes

*Experience as service delivery manager building, developing and managing service delivery and support teams.
*Extensive experience in Programme and Operational Management (required) in establishing and running international operations and global monitoring evaluation systems (desirable)
*Working knowledge in IT solutions for government departments, including user help desk, IT Training and Data Analysis/Validation
*Experience government departments and international/economic development organisations with some sector and market expertise across middle-income countries

For more information please contact Martin Hartshorne at Advantage Resourcing. Please note that due to the high number of applications it's not always possible to provide detailed feedback to all candidates, please accept my apologies for this.

Advantage Resourcing is a service driven recruitment consultancy.

Reference: 34307734

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