Are you a Service Delivery Manager with experience in ITIL / ERP based around Newbury?
Great, CV Screen has a fantastic opportunity for you to join a market leader in developing and delivering integrated business solutions. You’ll be proactively analysing data with the view of implementing call reduction strategies. You’ll be building self-help capabilities through knowledge management and product improvement to stop incidents being logged.
You will join a highly successful market leading IT company that develop and deliver integrated business solutions. They employ over 300 staff Globally and have been established over 30 years ago and offer excellent career prospects.
Knowledge and Experience
· Previous experience as a Service Delivery Manager / Continuous Improvement Manager.
· Experience in building / managing self-help capabilities.
· Strong analytical skills and experience analysing incident data.
· There will be some UK travel.
Who will suit this role?
This is an excellent opportunity for a Service Delivery Manager / Continual Improvement Manager with excellent knowledge of building and managing self-help capabilities, looking to join a leading global IT company.
Basic salary to £50,000 + Benefits
The role may include working out of hours / on-call.
Commute from Reading / Hungerford / Andover / Swindon / Bracknell / Basingstoke
Please send your CV to Matt Sylvester at CV Screen in strict confidence.
CV Screen is the Recruitment Agency managing this vacancy.