Service Delivery Director ERP
Seeking an experienced Service Manager to lead our ERP support teams - Competitive + Benefits
Service Delivery Director (ERP)
Abingdon, Oxfordshire UK
Competitive + Benefits
Your new company
We're a leading professional consultancy who are driving an exciting period of change across our business. To provide the best possible service to our clients and continue to succeed in an increasingly competitive landscape, we need to continually invest heavily in our IT estate. As such, we now seek to appoint an experienced IT Service Director with experience of managing ERP application support teams to cultivate a high-level service culture and continually improve our financial ERP system.
Your new role
You will become recognised across the organisation as a key stakeholder in our senior leadership team, working directly alongside our IT Director and leading a technical team based over several locations. You will manage the implementation and upgrade of our Ms Dynamics 365 ERP system and deliver a service strategy based on the ITIL framework which effectively delivers an impeccable service to our clients. You'll inspire high standards of customer service in your teams whilst also managing external suppliers, reviewing existing contracts and ensuring close working relationships with other senior stakeholders.
What you'll need to succeed
Your previous experience working in a Service Management role in an organisation which works closely with financial ERP systems will lead to your success. You'll be provided with a 'blank canvas' to improve process driven service from inception to completion and beyond. You'll need a collaborative approach to realise your ideas and a deep understanding of MS Office 365 or ERP applications to continue the development of your team's technical capability.
What you'll get in return
We're offering an exciting opportunity with a respected organisation who are truly innovative in what we do. You'll be offered a very competitive salary and benefits package and the opportunity to make real change. You'll be supported with a closely-knit management team and cutting-edge systems and technology, housed in beautiful offices in Abingdon.
What you need to do now
This role is registered exclusively with Jonathan Liston at Hays IT. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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