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Service Coordinator

Posted 8 March by Unico recruitment Easy Apply Ended

Service Coordinator

Dunstable

£20,000.00 (Dependant on Experience, this may be negotiable)

Unico Recruitment are delighted to working with UK’s leading IT partner service enablement provider due to phenomenal business growth, 2 spaces have become available within the service team to coordinate bookings between client, customers and engineers.

The Role

  • Answering customer calls/email’s and enquiries via our portal regarding booking and planned service works with clients and the end customer
  • To allocate daily incidents to engineers utilising an extensive internal database
  • Answering general enquiries
  • General administration - including data entry, answering telephone calls, cover as required

The Candidate

  • Experience within a similar role
  • Excellent communication skills, both written and verbal
  • Great telephone manner
  • Customer and team focused

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment wishes you the best of luck in your job search.

Unico Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

EQUAL OPPORTUNITIES

Unico Recruitment Ltd is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified

Required skills

  • Account Manager
  • Administrative
  • Client Services
  • Customer Satisfaction
  • Customer Service

Reference: 34636574

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