SOS recruitment are currently looking for a Service Controller to join our highly reputable and growing client based in Ringwood, Hampshire!
Working Hours: Monday to Friday 8.30am to 5.30pm Lots of opportunity for overtime. 1 Saturday in 3 during Summer and 1 Saturday in 4 during Winter. Hours on Saturday are 8am - 2pm
Location: Ringwood, Hampshire!
Salary: £18,000 rising to £20,000 per annum after probation
- Monitoring customers web-site for incoming jobs and jobs to be accepted within customer agreed time-scales
- Processing and loading into internal CMS the customer jobs
- Processing and loading into internal CMS out of hour calls
- Regularly monitoring open jobs on both internal CMS and customers web-site and allocating labour to maximize efficiency
- Contacting & communicating job allocations to engineers and make adjustments when necessary
- Ensuring customer queries are handled and systems are updated accordingly
- Ensuring updates on both internal CMS and customers web-site are done daily
- Ensuring maintenance visits are logged and assigned
If you would like further information on the above vacancy, please speak to one of our experienced consultants.........
Call, Click or Come in today!
Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.
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