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Service Contact Advisor

Posted 19 March by ACS Automotive Recruitment Consultancy Ltd Easy Apply Ended

One of our major clients, who are part of a well respected and leading dealer group are looking to appoint a dynamic, enthusiastic and welcoming Service Contact Advisor at their volume brand dealership in the DL postcode area of Durham. This position will be working 30 hours per week and can be spread over 5 or 4 days.

* Are you an experienced main dealer Booking Clerk looking for a fresh challenge?

* Do you have excellent communication skills and the ability to build rapport and develop and maintain strong working relationships?

* Can you create a relaxed and stress free environment for customers whilst contributing to a happy, positive working and team environment?

* Do you have working knowledge and understanding of main dealer software systems?


If you can answer yes to these questions, please apply today!

Job Description

Working as a Service Contact Advisor within this dealership team, you will provide a high level of customer satisfaction by ensuring all job functions and tasks are delivered in an accurate and timely manner. Y ou will be responsible for answering incoming enquiries into the Aftersales Department, qualifying the customers' needs and requirements, and securing accurate vehicle bookings. You will also be required to make outbound servicing and maintenance calls, and assist with answering the generic telephone calls that will be received by the business.

As this is a target-driven environment, a passion for maintaining high standards is required. You will need to be a confident communicator; able to thrive upon your own initiative with the ability to meet deadlines.

If you would like to hear more about this role, please apply today.

For further details on this role and other jobs in the motor trade in the Cambridge area please contact Scott Fisher of ACS Automotive Recruitment Consultancy.

Reference: 34712244

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