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Service Co-ordinator

Posted 3 April by Reed Featured Ended
Currently recruiting for a service adminstrator/coordinator for our client based in Kenley. This will initially be on a temporary basis but has potential to develop into a permanent opportunity.

Hours of work are Monday-Friday 8am -5pm

OVERALL PURPOSE:
To redeploy service jobs when engineers are absent or when engineers are unable to attend a service job due to unforeseen reasons.

JOB RESPONSIBILITY
• Redeployment of jobs when engineers are off sick, on annual leave, or unable to complete their jobs for the day.
• Redeployment of jobs if an engineer is over booked.
• Liaison with Night Planning Administrator if jobs are planned in for the wrong engineer or if the engineer's area has changed.
• Redeployment of jobs when new engineers join or when engineers leave.
• Redeployment and call in times spreadsheet reporting to be completed.
• Liaison with Service Administrators and other staff.
• Liaison with engineers and residents.
• Extracting service letters where necessary.
• Working within a set of guide lines considering previous redeployments.
• Liaison with Service Team Leader and Operations for engineer capacity.

ATTRIBUTES REQURED
• Excellent communication skills
• Good diary management and geographical knowledge
• Good organisational and time management skills
• The ability to work under pressure is essential to succeed in this role.
• Positive attitude to work.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34288130

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