Service Centre Advisor/Administrator
We are seeking an experienced candidate with mechanical knowledge to manage customer enquiries by phone, email & face to face.
Working Hours: 08:30 - 17:00
Holiday entitlement: 25 Days
Key Responsibilities and Duties
*Handling customer enquiries by phone and face to face.
*Job estimates & job cards
*Invoicing completed work
*Parts ordering, parts database management
*Liaising with Technicians
*Workshop diary management
*Allocation of work to workshop team
*Return vehicle inspections
*Pool car/loan car - Enquiries, booking, allocation, inspection, maintain service records, invoicing
*Driving duties as required
*Maintain retail display area - maintain stock levels & merchandise (price & replenish)
*Updating database with vehicle maintenance, repairs, servicing events
Qualifications and Skills
*Mechanical knowledge & aptitude is essential
*Proven ability to work in a small team
*Team player & ability to work on own initiative
*Customer facing experience.
*Competent user of Microsoft office including Word & Excel
*Full driving licence
Please contact the Oxford office for further information on this vacancy.
- Service Administration
- vehicle inspections
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