Service Advisor

Posted 16 March by Auto Skills UK
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SERVICE ADVISOR

Basic Salary – £18,000pa to £22,000pa plus OTE up to £35,000pa
Working Hours - Monday to Friday 8:00am - 18:00pm, Saturday's (alternate) 8:00am - 14:30pm
Location - Letchworth

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Anna Elford @ Auto Skills or send CV to Tel: (mobile Friendly) Please reference job number 27417

Reference: 40168330

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