As a Service Advisor you will play a crucial role in driving our business forward. Friendly and professional, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. Your duties will include: dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of customer service vehicles; and liaising with workshop teams to ensure timely completion of customer vehicle.
Previous dealership customer service experience is ideal, but client may look at people outside the motor trade. Examples may be Hospitality or retail You must hold a full UK driving licence.
In return our client offers a competitive salary, excellent bonus scheme, ongoing career development opportunities and state of the art facilities.
Basic Up to £24,500 DOE + Bonus making the OTE between 27 and 28k
Hours 8 till 6pm Monday to Friday every third Saturday Morning
Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Reception, Senior Service Advisor, Service Executive, Aftersales Executive, Heathrow Slough Twickenham Bucks West London
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