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Service Advisor

Posted 7 March by polkadotfrog Ltd Easy Apply Ended

The Details

TITLE: Service Advisor

BUSINESS FUNCTION: Automotive

LOCATION: Ipswich

HOURS: Weekdays 8.30- 6pm

Saturday 9.00 - 5pm

Sunday 10.00- 4pm

SALARY: £23,000

Opportunity

This is a fantastic opportunity to work for a family run business in a newly refurbished show room located in East Ipswich.

What your work environment will be like

You will be working in a buzzy sales environment dealing with customers face to face on a daily basis. You will be working with a close nit team who enjoy socialising and teambuilding at every opportunity.

What you’ll be doing

Advising customers on technical queries/issues

Arranging bookings for work to be carried out

Advising and selling additional work required during inspections along with finalising and invoicing the customer and collecting payment

Making service, MOT and predictive repair telephone prospecting calls

You will need to be able to demonstrate that you can work independently maintaining a customer focus

KPI’s will include customer satisfaction repeat repairs and retail hours sold

What we’re looking for

Previous Service Advisor experience is essential

Motor industry knowledge advantageous

Full clean driving licence is essential

An excellent and confident telephone manner in a sales situation is required

Experience of dealing with customers in a face to face situation

Excellent interpersonal skills and the ability to be a team player

Good knowledge of Stowmarket and the surrounding areas

Excellent communication skills and personal presentation are essential

What you will receive in return

Competitive salary

20 days Holiday up to 25 days each ear of service.

At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

With offices in Cambridge, Ipswich, Norwich and Peterborough we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

Reference: 34630513

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