- 21 days holiday + 8 bank holidays to begin with up to 26 with longevity
- Free tea, coffee, water
- Free parking
- Private medical insurance
- Life insurance
- Extravagant Christmas party and usually we receive a monetary present at Christmas also
- One "outing" per year (last year it was a day in hospitality at Silverstone)
A Telford based client in the Leisure / motor industry is recruiting for a Service Advisor to work in the Service Centre. This is a customer service based role responsible for working alongside the sales department, workshop team and service centre manager to ensure the customer experience and expectations are met and recorded accurately.
- To understand work instructions from the Service Centre Manager prior to customer arrival, then "meet and greet" and check in all service centre customers upon arrival at the dealership.
- Qualify the customer in order to achieve accurate diagnostic information, and communicate any differences to SC Manager/Workshop Controller
- Support SC manager with progressing jobs through the SC and communicating between the customers and Workshop Control.
- To communicate and receive approval for any additional work required on vehicles being worked on.
- To manage the logistics and parking of all vehicles on site including sales.
- To upsell any work and/or accessories.
- Continually update TMS
- Liaise with Parts Department on orders and inform customers of availability for fitting.
- Obtain history of vehicle and put on TMS
Candidates must have customer service experience ideally within the servicing/ motor industry.
The working hours are 6am - 6pm 4 days on 4 days off.
Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors. If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at www.pertemps.co.uk Seeking temporary work? All Pertemps flexible employees receive a Guaranteed hours contract of employment and enjoy company benefits, so register online today.