Location: Potteries / Stoke on Trent Area
Salary: £18,000 (OTE £25,000)
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians.
- Previous experience as a Vehicle Service Advisor, either in a volume or prestige main franchised dealership
- A knowledge of Kerridge.
- A proven focus on CSI.
- A full and valid UK driving license.
- A strong communicator.
- An excellent customer friendly manner.
About the dealership:
This franchised main dealership has an incredible foot-fall and consequently is extremely busy. The highly motivated service team is close-knit and has become extremely efficient under strong leadership meeting CSI and profit targets.
- £18,000 basic.
- OTE £25,000.
- Significant opportunity to advance your career.
If this sounds like the role for you and would like to know more, please call Laura at icognia or to apply and we’ll get back to you within 48 hours. Thanks for looking at this role.
- Customer Service
- Service Desk