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Service advisor

Posted 4 January by Venatu Consulting Ltd Ended

Service Advisor

Location: Birmingham

Salary: £21,000 - £24,000

Holidays: 22 days holiday rising to 25 with length of service plus Bank Holidays

Hours: 45 Hours per week Monday to Friday on an alternating shift pattern:-

07:00 - 16:00

08:00 - 17:00

09:30 - 18:30

Pension scheme

Death in Service Scheme

Venatu Consulting are currently working in partnership with our client who is a commercial main dealership to recruit a Service Advisor

Responsibilities include

* You will be the liaison between the customer and the workshop and will ensure the workshop is working to full capacity by effectively scheduling customer orders.

* You will actively up-sell after-sales services in a customer oriented manner.

* You will have excellent communication skills with the ability to communicate at all levels.

* A knowledge of Kerridge would be a distinct advantage

Qualifications and skills Required

* Friendly, professional manner

* Prior experience in customer service and sales role

* The ability to work on your own initiative with minimal supervision but also able to work successfully as part of a team

* Prior experience working as a service advisor essential

* Maths and English GCSE's

* Excellent verbal and written communication skills

* Strong objection handling skills

* Organised and systematic approach to work

* Able to work under pressure

Reference: 34134257

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