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Senior Warehouse Operative (TF)

Posted 19 March by All Staff Ended

Role Title

Senior Warehouse Operative

Role purpose

To work as part of a busy team preparing for the distribution of customer orders in a professional and efficient way. Various tasks will be required in order to contribute towards the efficient running of the Warehouse, based on the changing requirements of the business.

Key accountabilities or main areas of responsibility

Folding/Packing duties- according to correct process as instructed during induction

  • According to requirements on tickets detailing customer orders for each institution, source the required products
  • Use computer (ERMC database) to ascertain special requirements (of customer)
  • Update the system under Notes to specify 'packed as requested’
  • Fold garments appropriately and attach the relevant ticket
  • Take responsibility for the quality and efficiency/pace of own work (normally batches of 30 garments to a hamper; 50 hoods to a tray), prior to obtaining the signature of Supervisor
  • Ensure garments are in the correct size grouping prior to packing and use initiative to pre-empt problems

Unpacking duties

  • Quality check all items on return, send for cleaning/repair if required to ensure goods will be of the required standard when being sent out again.
  • Return to correct storage area.

Other duties/ requirements

  • Work at ceremonies acting as Porter when required (this involves working away from home)
  • Maintain and QC stock before and after events
  • Take on all other duties as required within the Packing section,
  • Moving/wheeling and manual lifting of hampers and trays is required, either on own or in assisting others
  • Assistance with other section duties as required (e.g. Dispatch), helping with stock take, tidying workspace etc
  • To undertake any training as required and have the ability to learn and work in a multi-skilled warehouse
  • To take responsibility for self and others in line with the Company Health & Safety policy
  • To use any company equipment in a safe manner
  • To access & use the appropriate systems to enable accurate and speedy packing of orders based on customer requirements, updating orders when packed
  • Act as Team Leader when required
  • Professionally train others - temporary staff in peak business periods and permanent colleagues as and when required in order to share knowledge and cover for others’ absence as appropriate.

Role Related Expertise at selection

  • At least 1 year’s experience within a similar Warehouse function and able to demonstrate all required aspects of the Packer’s role without supervision
  • Attention to detail and checking of instructions , completing high quality work within expected timescales
  • Basic computer skills and ability to learn new skills and techniques quickly
  • Manual handling knowledge/previous training useful
  • Demonstrate consistently high work ethic, pro-actively looking to improve productivity and help others as/when directed
  • Show mutual respect of colleagues and internal customers, communicating with all levels in a professional and clear way
  • Be focussed and committed to your duties/work and show common sense in the event of a problem arising, escalating to your supervisor/ a manager at the appropriate time
  • Be willing and enthusiastic about trying new methods of working as the Warehouse continues to develop/accommodate changing business and customer requirements
  • If training and/or assisting others, actively listen and remain calm and clear in sharing knowledge and explaining/showing processes

Required skills

  • Communication Skills
  • Manual Handling
  • Quality Control
  • Stock Control
  • Warehouse

Reference: 34190572

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