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Senior Transport Planner

Posted 6 March by Recruit.ed Ltd Easy Apply Ended

Are you looking for a fantastic opportunity to develop your career within a dynamic and market-leading business?

In order to differentiate themselves from other suppliers all our clients employees must deliver industry leading customer service.

Do you have:

1.Excellent telephone manner and communication skills.

2.Telephone sales.

3.IT Literate.

4.Excellent administration skills.

5.Customer focused.

6.Ability to manage a complex range of products, systems and customers.

7.Can work as part of a direct and extended team.

8.Able to work under pressure.

9.Able to work under own initiative.

In order to deliver this, customer service must be a priority for all employees when dealing with both internal and external customers.

To provide a comprehensive coordination between customers and Internal teams providing an end to end process for order management and KPI reporting

To ensure all delivery SLA’s are met and all orders achieved by planning vehicles to the most efficient way to ensure we meet the required utilisation in the most cost effective manor

Same day resolution to all customer feedback, both internal & external

Driver and driver feedback management

Driver & Vehicle downloading and infringement reporting

Lts Per Drop

Kms per drop

Weekly / Monthly driver/vehicle performance reporting

All required daily, weekly & monthly reports completed accurately on time and in full

Please do not hesitate and apply now!

Please note that due to high numbers of applications, if you have not heard from a consultant within 5 days you have been unsuccessful on this occasion.

Required skills

  • Customer Service
  • Feedback
  • Problem Solving
  • Reports
  • Telephone Manner

Reference: 34616992

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