Our people are our most valuable asset and we are committed to attracting and retaining the very best people who reflect our values. We recognise the importance of helping you to balance your working life with other priorities, so if you wish to consider this vacancy and your circumstances require different hours to those advertised, or if you are considering a job share arrangement, then let us look at the flexibility you require and see if we can accommodate your needs, whilst ensuring we continue to meet our members' needs.
IT at the Coventry is changing; we are currently undertaking an exciting transformation project that will shape the future of the organisation. As we progress on our journey we are seeking talented individuals who are passionate about delivering an outstanding experience for both members and colleagues in an environment where you will have the opportunity to be part of the future success of the organisation and work in an environment where personal and professional development is taken seriously.
We are seeking a Senior Technical Specialist to act as a subject matter expert (SME) responsible for providing strategic expertise to ensure effective management of the technical and business services for their specialist area. You will be accountable for the transition and ongoing support of the relevant solutions at CBS to meet business requirements. You will be responsible for the creation, quality and governance of technical and service standards documentation to maintain a stable and consistent environment. Providing a high level of technical knowledge to complete the troubleshooting and resolution to production incidents or problems to meet operational IT needs and ensures business as usual service is maintained to service and operational level agreements. The role also includes the provision of assistance to the Architecture, Development and Support teams to implement and support solutions into the CBS estate. You will be looking for improvement opportunities which involve coaching, mentoring, planning, supervising, supporting and training of team members.
Role related knowledge:
- Cisco Network Switching & Routing - up to Catalyst 6500, Nexus 7K
- F5 Big-IP Load Balancers - configuration, optimization and I-rules
- Checkpoint Firewalls - commissioning, upgrades, and patching (R77.30 and R80)
- Cisco Catalyst 9K switches
- Cisco Nexus 9K
- Cisco SAN storage
- Cisco Prime / DNA
- Fortigate Firewalls
- Bluecoat Appliances
Other essential information:
- Available for out-of-hours support, on a rota basis.
- Flexible approach to working hours to meet own objectives and assist colleagues in meeting their objectives.
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