Senior Support Engineer (MSP) - Nr. Fareham

Posted 19 March by Xact Placements Limited Easy Apply

Are you looking for a new opportunity working as a Senior Engineer to step into a consultancy role to be based near Fareham, Hampshire?

You will be working for a dynamic growing MSP. Taking on a senior role within the team, designing and implementing solutions across a wide range of technologies, providing escalation support to customers, and working to use technology to automate and improve the service offered to their customers.

You will be in a client facing role so it is essential that you have a UK driving license, with flexibility travelling to customer sites.

Main Duties of the Role

  • •A team player in an exciting managed service, customer interfacing role that couples technical and client relationship skills to successfully implement product offerings
  • •Providing 3rd line support across all of the technologies in our SME client base
  • •Design and implementation of infrastructure solutions
  • •Providing pre-sales support to the sales team and presenting technical recommendations to customers, including preparing Visio diagrams
  • •Mentoring our small team and helping the business to develop its technical services and operations
  • •Delivering full solution projects to customers

Your Skills and Experience

  • •Microsoft core infrastructure - Windows Server, Active Directory, SQL, and Exchange - ideally certified to MCSE 2012
  • •Cloud platforms including migration experience - Office 365, Azure
  • •Virtualisation - Vmware/Hyper-V
  • •Excellent understanding of networking - TCP/IP, VLAN, NAT, DNS, Firewalling
  • •Domain and DNS management
  • •Managing projects from start to finish
  • •Excellent trouble-shooting skills
  • •An energetic individual with a passion for customer satisfaction and a friendly, people orientated personality
  • •Excellent written and verbal communication skills
  • •An experienced technical professional with a minimum of 3 years’ experience working with servers and infrastructure

Salary

  • •£28,000 to £35,000 per annum
  • •£3,000 car allowance
  • •Benefits

Reference: 34712319

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