Senior Support Analyst - SQL / Office 365 / VMware
Excellent opportunity to join a growing business based in Glasgow, in a key role as a Senior Support Analyst
* Handling advanced support tickets that have been escalated from the 1st line team
* Work closely with colleagues to improve processes and documentation as well as resolving complex support queries
* Mentor Support Analysts to assist with their professional development and improve the overall performance of the team
* Support and administration experience of Windows Server (2003, 2008, 2012, 2016)
* Strong knowledge of SQL and Office 365
* VMware, Exchange Server and Active Directory knowledge
* Windows Desktop, Microsoft Office suite, SharePoint and Skype for Business experience
* An understanding of Microsoft Dynamics (D365, AX or CRM) is advantageous
If this is of interest, please apply in the first instance.
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