Senior Service Advisor required for Main Dealer

Posted 5 April by OSR Recruitment Services Easy Apply

Senior Service Advisor required in Cambridge, Cambridgeshire

Salary: Circa £25,000 Basic Dependent on experience + Bonuses £32,000 OTE +

Monday - Friday + Saturdays on rota

Our client, a prestige main dealership is currently seeking to recruit an Automotive Senior Service Advisor to join their busy professional aftersales team.

The ideal candidate will have:

Motor trade experience as a senior service advisor

Excellent customer communication skills (face to face and telephone)

A genuine passion to deliver customer satisfaction

Ability to motivate and coach a team and be the number 2 in the department

Attention to detail

Motor Trade DMS experience - Kerridge, 1link

The ability to work well in a team

Outstanding computer and administration skills

Excellent organisation and time management

A stable career history

A full UK driving licence

About the role:

Overseeing a team of service advisors / the front desk

Liaising with customers face to face and on the telephone

Ensuring customers are aware of service and repair work required on their vehicles in a professional manner

Providing advice on estimate costs of repairs or works to be undertaken

To sell additional products, appropriate to customers' needs

Advice on timescales and vehicle collection arrangements

This role is one of many automotive jobs in this area, please contact OSR Recruitment on to apply for the position and more information.

We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, , if you haven't heard from us within 4 working days, please consider your application unsuccessful.

This advert has been posted by a recruitment agency acting on behalf of a client.

Required skills

  • "service advisor" or "aftersales executive" or "aftersales advisor" or "senior service advisor"

Reference: 34835640

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