Senior Service Advisor required in Cambridge, Cambridgeshire
Salary: Circa £25,000 Basic Dependent on experience + Bonuses £32,000 OTE +
Monday - Friday + Saturdays on rota
Our client, a prestige main dealership is currently seeking to recruit an Automotive Senior Service Advisor to join their busy professional aftersales team.
The ideal candidate will have:
Motor trade experience as a senior service advisor
Excellent customer communication skills (face to face and telephone)
A genuine passion to deliver customer satisfaction
Ability to motivate and coach a team and be the number 2 in the department
Attention to detail
Motor Trade DMS experience - Kerridge, 1link
The ability to work well in a team
Outstanding computer and administration skills
Excellent organisation and time management
A stable career history
A full UK driving licence
About the role:
Overseeing a team of service advisors / the front desk
Liaising with customers face to face and on the telephone
Ensuring customers are aware of service and repair work required on their vehicles in a professional manner
Providing advice on estimate costs of repairs or works to be undertaken
To sell additional products, appropriate to customers' needs
Advice on timescales and vehicle collection arrangements
This role is one of many automotive jobs in this area, please contact OSR Recruitment on to apply for the position and more information.
We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, , if you haven't heard from us within 4 working days, please consider your application unsuccessful.
This advert has been posted by a recruitment agency acting on behalf of a client.
- "service advisor" or "aftersales executive" or "aftersales advisor" or "senior service advisor"