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Senior Retail Supervisor / Senior Cafe Supervisor

Posted 23 February by Battersea Park Children's Zoo Ended

Senior Retail Supervisor/ Senior Cafe Supervisor

Location: Battersea Park, London SW11 4NJ
Salary: Circa £17,500 pa, DOE
Job Type: Permanent, Full Time
Hours: 8.30am to 5.30pm approx- sociable working hours with weekends and Bank Holidays worked on a rota basis.

Catering, Waiting and Retail sales staff wanted!

We are looking to expand our retail and cafe team for the coming season at Battersea Park Chil-dren's Zoo .

General Information for Both Positions:

This is an opportunity to work in a pleasant environment within Battersea Park.

Regularly will be required to act as Duty Manager opening and closing the business overseeing the entire retail/catering operation and up to 15 members of staff.

Must be confident and polite when working under pressure at our busy times.

Senior Retail Supervisor:

• Previous retail experience essential in order to organise all aspects of our gift shop and ad-missions counter. The gift shop is due for renovation this year.
• You will be a role model for our junior and seasonal staff and will require a positive attitude to the department.
• Good customer service skills are essential so ensuring all our visitors have an excellent experience at the zoo.
• You will deputise for the Senior Cafe Assistant during absences for days off and holidays etc.
• Awareness of all health and safety compliance requirements.

Senior Cafe Supervisor:

• Previous cafe experience essential to evolve and develop the retail/food outlet.
• Knowledge and implementation of all health and safety requirements.
• Experience in food preparation and environmental health requirements.
• Good customer service skills are essential so ensuring all our visitors have an excellent experience at the zoo.
• An ability to positively encourage and train junior staff.
• You will deputise for the Senior Retail Assistant during absences for days off and holidays etc.

Experience of the following, an advantage: Catering, Kitchen, Restaurant, Waiter, Waitress, Retail Sales, Shop assistant, kitchen assistant, Waiting staff, Gift shop, Food Service, Customer service

Required skills

  • Customer Service
  • Retail
  • Supervisor
  • Team Leader
  • Cateirng

Reference: 34546306

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