Senior Representative, Cash Management
Serves as a team supervisor/work leader for the day-to-day operations and/or systems user acceptance testing for a medium-sized team of Cash Management support staff. Guides the team and ensures processing and/or reporting deadlines are met. Performs day-to-day work demonstrating flexibility when necessary.
Allocates internal and external customers work to medium-sized team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals. Reviews and approves work conducted by lower level staff for sensitive clients. Works on special projects for the business assisting in the collection and consolidation of business requirements, project deliverables and associated data. Performs day-to-day work when needed.
Leverages a strong understanding of the Cash Management processes and systems. Monitors systems to ensure maintenance and upkeep is current to provide maximum usage.
Establishes effective working relationship with internal and external clients and responds to their needs as they arise.
Performs leadership duties for a small to medium-sized team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned. Completes all reports and prepares written business documentation as required accurately and on time.
Serves as a work lead for a medium-sized team of Cash Management support staff. May be responsible for specific supervisory review and approval actions.
Responsible for the quality and completion of own work. Helps develop and contributes to the achievement of team objectives by proposing solutions to problems considering timeliness, effectiveness and practicality in addressing clients’ needs.Qualifications
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.
7-10 years of total work experience preferred. Experience in banking operations is preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: careers.
Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: United Kingdom-Greater Manchester-Manchester
Internal Jobcode: 70425
Organization: Global Operations-HR06382
Requisition Number: 1802407