SENIOR QUOTATIONS SPECIALIST/ CUSTOMER SERVICE OPERATOR- FREIGHT FORWARDING

Posted 26 January by Heathrow Personnel

My client seeking an experienced QUOTATIONS SPECIALIST AND CUSTOMER SERVICE OPERATOR based within Heathrow area.

Daily duties include:

  • Dealing with imports and exports
  • Focal point for quotes to action
  • Follow ups
  • Forecast the various elements of a quotation
  • Pre defined route pricing - support route development plans with feedback
  • Origin, freight, destination, options and taking into account feedback from Transport, Gateway and overseas offices
  • Handling any queries
  • Feedback on business
  • Handling a high volume of calls and emails

Skills required:

  • Previous import or export experience
  • Negotiation skills
  • Understanding of airfreight products
  • Ability to work under pressure
  • Outstanding customer service skills
  • PC literate

Working hours:

  • Monday- Friday 09:00-17:30

Required skills

  • Customer Service
  • Freight
  • Import Export
  • Pricing
  • Air Freight

Reference: 34054146

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