Senior Property Manager/Lettings Manager
- Full Time Position - £19,000 - £23,000 per annum dependent on experience
- 5 Days per week working alternate Saturdays (with day in lieu given)
- Minimum of 3 years’ experience in similar role
- ARLA qualification preferred but not essential
Our Client is an award-winning independent and established family-run letting agency with an excellent reputation, based near West Malling, Kent.
You will be required as a Property Manager / Lettings Manager to deal with the letting and management of their rental properties. This is a busy, varied role, involving vetting prospective tenants, carrying out the referencing process and conducting ALL general lettings administration such as drafting reference reports and tenancy related documents/agreements. You will also be responsible for the day-today management of your own portfolio of around 60 properties, which includes - but is not limited to - duties such as dealing with any maintenance issues quickly and effectively and conducting interim inspections as well as executing the checkout process at the end of tenancies. This job can be pressurised so you will need to be a capable multi-tasker, able to handle several things at once and take ownership and responsibility for each task seeing all work items through from start to finish.
Working as part of a small team, you must be prepared and able to think on your feet and make independent, effective decisions on a daily basis. Although administration is a key aspect of the job, the capricious nature of the role means that processes are not always one and the same and you must be able to assess every matter on an individual basis using sound judgement with a can-do attitude, and have the ability to problem solve independently and under pressure.
Our Client is looking for a person who has experience in this type of work, is an outstanding administrator, both highly organised and efficient and able to work accurately at a quick pace. You will also need to be able to deal with landlords and tenants on a one to one basis with confidence and decorum, providing excellent customer service at all times. As a member of our small team you will be representing the business and must uphold our reputation as an honest, dedicated and ethical letting agent who do the very best for our clients at all times.
A sound knowledge of the ever-changing lettings laws and willingness to continue to learn is required, as is excellent grammar and spelling along with communication skills including via phone, face to face and email.
You will need to be flexible, have excellent organisation, administrative and strong IT skills (preferably with Apple mac experience) plus word, excel, email and internet.
You will need a sharp eye for detail and drive to excel in everything that you do. Alongside this, you must be capable of learning new software systems quickly and effectively and be prepared to undertake necessary training. You must be focused, self-motivated and able to work independently as well as forming part of a small team, and most importantly have a positive, professional, and proactive approach to all daily tasks and the role as a whole.
Please apply with your CV and a Cover Letter explaining how your knowledge and experience makes you the ideal candidate for the job.
Full UK driving licence and access to own vehicle a must.
20 days annual leave plus Bank Holidays
Use of Company car during working hours
Qualification and Skills:
Minimum 3 years experience in a similar role
ARLA qualification preferred
Excellent Customer Service
Strong IT and administrative Skills to include Apple Mac
PLEASE APPLY TODAY! ABUNDANT RECRUITMENT SPECIALISES IN RECRUITING THE BEST CANDIDATES TO THE PROPERTY INDUSTRY. ALL OTHER ROLES MAY BE FOUND ON THEIR WEBSITE.