Senior Pensions Administrator

Posted 14 April by ORB People Ltd
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Job summary:

We are recruiting on behalf of our client based in Sheffield for a Senior Pensions Administrator.

The role of a Senior Pensions Administrator is to work with a team of administrators with professionalism and efficiency to ensure work is completed to a high standard. As a Senior Pensions Administrator, you will be expected to deliver excellent customer service to ensure customers are treated fairly at all times.

Main responsibilities:

  • Accurately calculate and pay out benefits for members of the scheme.
  • Carry out checks on colleagues` benefit calculations to ensure mistakes are handled and liaise with the Team Manager/Senior Manager on specific member cases in a prompt and professional manner.
  • Organise and prioritise your workload to ensure work is completed efficiently and to an agreed standard.
  • Accurately check and authorise the work of colleagues, and help with the workloads of others when necessary.
  • Maintenance of scheme database information to ensure it is up to date and accurate.
  • When required, assist with the delivery of scheme events by preparing materials and testing.
  • Assisting the team manager with the production of Administration reports for the clients.
  • Assisting the team manager with maintaining scheme calendars.
  • When necessary, work with technical colleagues on changes to legislation, regulation or systems affecting the scheme.
  • When complaints or improvement suggestions are shared with yourself, refer these to the Team Manager.
  • Refer any of your own improvement ideas or suggestions to the Service Delivery Manager.
  • Provide `on-the-job` training to administration staff when necessary to ensure colleagues are trained.

Employee benefits:

  • Holiday pay.
  • Pension plan.

Reference: 40055174

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